We are a third-generation, family-owned company, passionate about helping families and businesses reach their goals and feel confident they are protected. We have an exceptional team that works collaboratively to provide the best guidance and ongoing support in the industry. We handle insurance-related matters by developing a comprehensive plan to assist with claims and everything in between.
We believe in going the extra mile for our clients and treating them as if they were our own family. We are looking someone with a customer-centric mindset to join our team.
Role Overview:
As Client Support Specialist, you will support daily operations while gaining exposure to multiple areas of the organization during a rotational program. This role is designed to exposure you to various elements of our core customer service oferings to support and enable your growth as well as identify where your skills and interests best align for long-term growth within the company.
You will assist with phone coverage, entry-level customer service, administrative support, and special projects across departments. As a developing professional, you’ll learn company systems, processes, and best practices while contributing to a high standard of service and teamwork. This position requires adaptability, strong communication, and a willingness to learn in a fast-paced environment.
What YOU are good at:
- Communicating professionally and courteously with clients and team members
- Handling phone calls and basic customer service inquiries with confidence
- Staying organized while managing multiple tasks and priorities
- Learning new systems, processes, and responsibilities quickly
- Supporting special projects and administrative tasks as needed
- Working collaboratively and contributing positively to team culture
- Following through on assignments with attention to detail
- Maintaining a professional attitude and strong work ethic
What WE are good at:
- We protect lifestyles
- We are guides
- We give a damn
The “Extras” we ofer (besides pay!)
- 401K matching
- Health insurance coverage
- Paid Sabbatical based on tenure
- Paid commission on your own policies
- Associate of the Year awards
- Professional appearance allowance when you are hired
- Dry cleaning service
- Wellness Amenities
- Team meals and events
Equal Opportunity Employer: Cox Insurance provides employment opportunities to all employees and applicants without regard to race, color, national origin, religion, sexual orientation, gender identity or expression, age, disability, sex (including pregnancy), personal appearance, genetic information, economic background, political affiliation, marital status, familial status, family responsibilities, matriculation, place of residence or business, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
To Apply
Send a resume and cover letter to Susan Cox, Talent Director at [email protected].
