Cox Insurance is a third-generation, family-owned company, passionate about helping families and businesses reach their goals and feel confident they are protected. We have an exceptional team that works collaboratively to provide the best guidance and ongoing support in the industry. We handle insurance-related matters by developing a comprehensive plan to assist with lifestyle changes, claims, and everything in between. We believe in going the extra mile for our clients and treating them as if they were our own family. We are looking for someone with a customer-centric mindset to join our team.
Role Overview
As the Technology and System Coordinator, you will be a key member of our Operations team; responsible for overseeing and optimizing the technology platforms and systems that drive our agency’s day-to-day functions. You will lead efforts to improve operational workflows, ensure cybersecurity and system integrity, and support teams across departments with technology solutions. This role requires a strategic mindset combined with hands-on management to enhance overall experience for both clients and employees.
You will thrive in a fast-paced environment where multiple priorities intersect, and your success will be measured by your ability to improve efficiency, maintain system reliability, and foster cross-functional collaboration.
What YOU are good at
- Managing multiple technology platforms – the most important being our client management system Applied Epic
- Leading cybersecurity and AI initiatives to keep our systems secure, modern and forward thinking
- Collaborating with leadership and vendors to align technology with strategic business goals
- Communicating clearly and professionally with internal teams and external partners
- Troubleshooting and resolving technical issues quickly and effectively
- Overseeing hardware inventory and conference room technology to ensure smooth daily operations
- Administering internal communication tools such as Screencloud, Microsoft Teams and Sharepoint
- Analyzing data and generating performance insights that help guide smart leadership decisions
- Working independently while supporting a collaborative, team first culture
What WE are good at
- We protect lifestyles
- We are guides
- We give a damn
The Extras we offer (besides pay!)
- Competitive salary ($80,000 – $100,000 dependent on experience)
- 401(k) with company match
- Paid time off and paid sabbatical based on tenure
- Comprehensive health insurance coverage
- Professional development and training support
- Wellness amenities
- Team meals and events
Equal Opportunity Employer
Cox Insurance provides employment opportunities to all employees and applicants without regard to race, color, national origin, religion, sexual orientation, gender identity or expression, age, disability, sex (including pregnancy), personal appearance, genetic information, economic background, political affiliation, marital status, familial status, family responsibilities, matriculation, place of residence or business, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
To Apply
Send a resume and cover letter to Susan Cox, Talent Director at [email protected].
