We are always looking for new ways to enhance our customer service experience for you. In our continuing partnership with SECURA Insurance, we have the opportunity to bring you customer service at an exciting new level.
We are now offering you, our valued SECURA customer, access to our Customer Care Center. Customer Care does not replace the service you receive from our team at Cox Insurance, but is an extension of your service team, at no cost to you.
Here are some advantages you will enjoy by using this extended service:
- Extended service hours of Monday-Thursday, 7:30 a.m. – 5:30 p.m., and Friday, 7:30 a.m. – 4:30 p.m.
- Customer Care agents who take your claims quickly and efficiently
- Our dedicated extended staff members who will respond to billing inquiries, auto ID cards, coverage changes, and more.
As always, we are grateful for your business and value your ongoing partnership!