Cox Insurance

A Better Way to Be Insured

Company News

Kelley Loughrey joins Cox Insurance as Chief Experience Officer

Cox Insurance is pleased to announce the appointment of Kelley Loughrey as the company’s Chief Experience Officer (CXO). In this newly-established role, Loughrey will lead initiatives aimed at enhancing the overall experience of team members and clients, ensuring that every interaction with Cox Insurance reflects the company’s commitment to innovation and service excellence.

Loughrey brings a wealth of knowledge and a proven track record of strategic vision and leadership.

“We are thrilled to welcome Kelley to our leadership team,” said Taylor Cox, President of Cox Insurance. “Her passion for organizational development aligns perfectly with our mission to build a collaborative work environment while serving clients with reliable, personalized insurance solutions. We are confident that her leadership will further strengthen our team.”

As Chief Experience Officer, Loughrey will be responsible for team development and process enhancement.

“I am excited to join Cox Insurance at such an important time in its growth,” said Loughrey. “I look forward to working with the team to build on the company’s strong foundation and help drive customer experience excellence in every aspect of our business.”

Loughrey holds two Master’s degrees, is a board-certified coach, and has also earned a Brene Brown leadership certification.

LEARN MORE ABOUT KELLEY

 

About Cox Insurance

Since 1950, Cox Insurance Associates has provided personal and commercial risk management services as an independent agency. The heart of our business is building genuine relationships with our clients and business partners. We work as a team toward collective goals, inspired by a commitment to provide an outstanding insurance experience.

Cox Insurance Named “Agency of the Year”

During their annual expo on April 5, BIG I MN presented Cox Insurance with the 2023 Agency of the Year award.

The MN Independent Insurance Agents (Big I MN) is the state’s oldest and largest association representing independent agents, brokers and their staff.  The Big I MN represents over 6,000 insurance professionals throughout Minnesota.

Insurance carriers nominate the agency award recipients and all nominations are reviewed by the Big I MN Executive Committee and then selected for their individual attributes and collective contributions to the independent agency system.

Since 1950, Cox Insurance has developed customized insurance plans for individuals, families, and businesses. Receiving this award is a result of three generations of dedication to our customers and the drive to continuously improve!


“This award represents three generations of hard work and innovation. We are grateful for the continued support from our customers and co-workers!”

– Hanna Cox Connor & Taylor Cox

Watch the video that was played during the award presentation:

Cox Insurance featured in Rough Notes magazine

Cox Insurance was featured as the “Agency of the Month” in the August 2022 edition of Rough Notes magazine, a publication that serves the independent insurance market. The article titled “A 72-Year-Old Start-Up” showcases our four C’s: Customers, Culture, Carriers and Community.

Tracy Olson Celebrates 20 Years at Cox Insurance

2022 marks Tracy Olson’s 20th year at Cox Insurance – congratulations Tracy! We are so fortunate to have her on our team and we are incredibly grateful for her years of outstanding service.

To celebrate this anniversary and thank her for her dedication to our firm, Tracy will be taking a one month sabbatical starting on July 15th. As a family business, we believe it’s crucial to have balance in life. We’re encouraging Tracy to disconnect, spend time with friends and family, and recharge.

While Tracy is out, the rest of our team is prepared to provide you with the same excellent service you’re accustomed to. You can continue to email [email protected]  or call her direct dial at 651-925-5438. These contacts will be closely monitored by our support staff.

Hanna Cox Connor Honored by Readers of Minnesota Women’s Press

Hanna Cox Connor, Partner and Director of Personal Lines at Cox Insurance, received the honor of the Readers Recommended insurance agent in the Twin Cities by the Minnesota Women’s Press.

Hanna is proud to represent the third generation of her family’s business and she works diligently to provide custom insurance programs for individuals and families. She also has a strong commitment to giving back to the community.

Cox Insurance provides Home, Auto, Liability and Business insurance that exceeds expectations. For a personalized quote, please contact us here.

2022 Readers Recommend

Cox Insurance Named ‘Personal Lines Agency of the Year’ by Western National

Western National Insurance Group has recently announced that St. Paul-based Cox Insurance Agency has been named Western National’s Central Region Personal Lines Agency of the Year for 2022.

The Central Region Personal Lines Agency of the Year award is presented to one agency annually. The award recognizes outstanding and sustained performance and premium growth in personal lines. An agency must have a minimum of four years of partnership with Western National to be considered for this recognition.

Western National Insurance, headquartered in Edina, Minn., is a super-regional group of property-and-casualty insurance companies. The Group writes business through five active insurance companies—Western National Mutual Insurance Company, Western National Assurance Company, Pioneer Specialty Insurance Company, Umialik Insurance Company, and American Freedom Insurance Company — and is affiliated with Michigan Millers Mutual Insurance Company. Together, the affiliated Group writes over $800 million in personal and commercial direct premium in 19 states across the Northern, Midwestern, and Western U.S. as well as in Alaska; and surety bonds in 41 states. All of the companies’ products are sold exclusively through professional Independent Insurance Agents.